Sergei works for a shipping company that has been heavily affected by the economic downturn. When a local newspaper reports that the company will start laying off employees, Sergei spends much of his lunch break speculating with his coworkers about which employees might be affected. He is eager to hear what others think but also to offer his own opinions, as well as what he has heard. Sergei's use of communication most likely reflects which idea?
A. People rely heavily on the grapevine during a crisis.
B. Communication along the grapevine can be remarkably accurate.
C. Grapevines use multiple communication channels.
D. People use the grapevine in unpredictable ways.
Answer: A
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