The 25th Hour Inc. is a business that runs errands for people. Its employees have been called in to care for a toddler when her mother went into labor, to buying groceries for a mother who wanted to attend her child' soccer game, and to decorate for parties. If any customer is not completely happy with the service The 25th Hour provides, its employees are told to immediately refund the customer's money (less any expenses) as soon as the complaint is made known. This sort of service recovery policy helps to narrow provider ________ of the gaps model of service quality.
A. Gap 1
B. Gap 2
C. Gap 3
D. Gap 4
Answer: A
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Suppose that Walmart owes 100 million yen to a Japanese radio manufacturer in three-months' time. To cover itself against the risk of the dollar appreciating against the yen during this period, Walmart could buy 100 million yen in the forward market at today’s forward rate for delivery in three months.
a. True b. False
One-hundredth of a percentage point is called a(n) ________ point.
A. stock B. basic C. basis D. federal interest
An ideal event is unique but not encumbered with many sponsors, lends itself to ancillary marketing activities, and reflects or enhances the sponsor's brand or corporate image
Indicate whether the statement is true or false
At the beginning of 2018, Uptown Travel Company has the following account balances:
Accounts receivable $45,000 (Debit) Allowance for Bad Debts $6000 (Credit) During the year, credit sales were $850,000. Cash collected on credit sales was $770,000, and $17,000 was written off. Uptown uses the aging-of-receivables method to record bad debts expense. The amount estimated as uncollectible was $26,000. The amount of Bad Debts Expense for 2018 is _______ A) $37,000 B) $26,000 C) $11,000 D) $9000