List the steps in dealing with challenging patients

What will be an ideal response?


Speak in a calm and even-toned voice. Make gentle eye contact. Direct the patient toward a solution. Ask questions, for example, "How may I help make this better for you?" Use reassuring statements that do not assume blame such as "I understand you are angry. Let's see what we can work out." If necessary, get assistance from an office manager or physician. Document the encounter with the patient including specific information. Do not document personal opinions.

Health Professions

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Which one of the following statements about wound dressings is true?

A) Occlusive dressings should be used for most wounds. B) The ideal dressing for most wounds is sterile, absorbent, and nonstick. C) A dressing is used to secure bandages in place. D) Most dressings are made to stick to the wound to aid in bleeding control.

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Parasite transmission requires ________ elements

A) two B) four C) three D) six

Health Professions

Define blood pressure

What will be an ideal response?

Health Professions

The ____________________ theory of vowel production states that changes in the shape and configuration of the tongue, mandible, soft palate, and other articulators govern the resonance characteristics of the vocal tract, and the resonances of the tract determine the nature of a given vowel

Fill in the blank(s) with correct word

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