What theory successful sought to improve manufacturing by using engineers to develop plans that supervisors and workers executed?
A) Deming Cycle
B) Zero Defects
C) Statistical quality
D) Scientific management
Answer: D
Explanation: A) Incorrect. The Deming cycle states that every task or every job is part of a process.
B) Incorrect. Zero defects is a quality practice with the objective of reducing defects, thereby increasing profits.
C) Incorrect. Statistical quality stated that every process produces variation in its products because of random natural causes.
D) Correct. Scientific management sought to improve manufacturing by using engineers to develop plans that supervisors and workers executed.
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