FOCUS PDCA is a how many step process? Explain one of the steps.
What will be an ideal response?
Organize a team that knows the process
Understand the causes of special variation
Find a process to improve
Select the process improvement
Clarify the current knowledge of the process
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A medical assistant who knows that a peer is overwhelmed at work should ________
a. pitch in to help b. focus on his or her own tasks c. expect the peer to pull his or her own weight d. report the problem to the physician
Which of the following applies to the collection of specimens?
a. Lab assistants do not need to wear gloves. b. Wear gloves only when needed. c. Occasionally follow instructions in the lab manual. d. Must strictly adhere to standard precautions.
You want to analyze coding productivity over a period of time to determine how much variation there is from the standards set in the coding job description. Which tool would you use??
A) Bar chart B) Run chart C) Control chart D) Pareto chart
The process of keratinization begins in the
A) ?stratum basale. B) ?stratum ludicum. C) ?stratum corneum. D) ?stratum granulosum.