You are responding to an email from an irate customer. The reply is as follows: ?I am sorry the replaced part did not solve your problem. I will be happy to take a look at the computer again tomorrow. I can be there at 2 P.M. if that is convenient with you. You can either email me or I will check with you later today to see whether that works with your schedule.? This is an example of proper

written communication.

Indicate whether the statement is true or false


TRUE

Computer Science & Information Technology

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Computer programming is

a. an art b. a science c. both of the above d. neither of the above

Computer Science & Information Technology

A network within an organization is known as an Internet

Indicate whether the statement is true or false

Computer Science & Information Technology

?_____is the process of locating and fixing a programming error.

A. ?Scripting B. ?Buffering C. ?Debugging D. ?Booting

Computer Science & Information Technology

A feature in a document that consists of one or more lines at the top of each page.

What will be an ideal response?

Computer Science & Information Technology