________ control involves creating relationships based on mutual respect and encouraging each individual to take responsibility for his or her actions.

A. Centralized
B. Bureaucratic
C. Clan
D. Cultural
E. Autocratic


Answer: C

Business

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Style Mart uses time-series forecasts, such as past holiday sales and the strength of store sales this year, to predict future sales based on patterns of historical data. Style Mart is using

A. analytics. B. the synergy trend. C. decisions by trends. D. focused trend. E. Big Data.

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________ convergence describes the development of hybrid devices that can combine the functionality of two or more existing media platforms into a single device.

A. Technological B. Content C. Media D. Industry

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The purpose of an online social network is to build social relationships among its members. _________________________

Answer the following statement true (T) or false (F)

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The least efficient steps in a service operation tend to be those that involve ________.

Fill in the blank(s) with the appropriate word(s).

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