What type of decisions are unstructured and require considerable time, energy, and resources to make?
A) Conditional
B) Nonprogrammed
C) Ethical
D) Strategic
E) Programmed
Answer: B
Explanation: B) Nonprogrammed decisions are relatively unstructured and occur much less often. Managers faced with such decisions must treat each one as unique, investing enormous amounts of time, energy, and resources into exploring the situation from all perspectives.
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An example of deep-level diversity is ______.
A. gender B. personality C. country of origin D. color
Scenario B: LaWanda, the manager of a large beauty salon, is having problems with employees not complying with the rules about clocking in and clocking out each day. If the employees fail to follow these rules, their pay is affected. She is considering three different options for addressing this problem:1. Adding supervision at the entrance so that employees comply with the rules during shift changes2. Generating reports on employees not complying with the rules and asking these employees to take corrective measures3. Implementing a new procedure that is easier for the employees to follow and conducting training so that each employee knows the policy and the procedure before it is enactedWhich of the following approaches to bureaucratic control is described in option 2?
A. feedback B. concurrent C. feedforward D. clan E. market
Demand-based pricing strategies are easy to use.
Answer the following statement true (T) or false (F)
Which of the following was a major contributing factor in the conception of the marketing concept?
A. The Great Depression during the 1930s that made consumers reluctant to spend B. Unavailability of the overwhelming number of choices of products sold by marketers C. Marketers' attempt to provide goods and services that met customer needs D. Long-term customer relationships that gained momentum post World War II