Considering the following terms used to label different styles of handling anger—the Sherman tank, the sniper, the constant complainer, and the clam. Which of the following comments would you expect a Sherman tank to make?
a. "That sure sounded like a put-down to me.".
b. "How dare you accuse me of not putting away the linen!"
c. "So, you think you know everything, eh?"
d. "Why do we always have to rotate shifts?"
B
Sherman tanks attack individuals and have a strong need to prove to themselves and to others that their view of a situation is right. Their comments are abusive and abrupt and can be intimi-dating. Snipers take "potshots" at others and are not as openly aggressive as Sherman tanks. Constant complainers do just that—they complain but offer no solution. Clams also behave like their name—they clam up and refuse to respond when you need an answer or want to talk.
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