A personal friendship with customers can be successful if the friends agree that their ________ relationship is separate and should be treated accordingly.

A. social
B. coworker
C. professional
D. subordinate


Answer: C

Communication & Mass Media

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The recommendation that related items should be grouped close together is the design

principle of _________. Fill in the blanks with correct word

Communication & Mass Media

Ludus love consists of extreme highs and extreme lows

Indicate whether this statement is true or false.

Communication & Mass Media

Logical fallacies are a new pitfall in persuasive speaking that arose with the popularity of the internet

Indicate whether the statement is true or false

Communication & Mass Media

In the process of small group problem-solving, which two breakpoints are often caused by the tension of ideational conflict and role formation?

A. normal stops and starts B. delay and disruptions C. disruptions and normal orientation behaviors D. relational moments and CR moments E. none of the above

Communication & Mass Media