Which of the following is true for customer satisfaction?
A) Satisfaction is a deeply held commitment to rebuy or repatronize a preferred product despite situational influences.
B) Consumers often form more favorable perceptions of a product with a brand that is new.
C) The ultimate goal of a customer-centered firm is to create high customer satisfaction.
D) Only increased customer satisfaction can help a company increase its profits.
E) Greater customer satisfaction has also been linked to higher returns and lower risk in the stock market.
E
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Current assets include cash and all other assets that may be reasonably expected to be converted into cash or consumed within one year or the normal operating cycle of the business, whichever is longer
a. True b. False Indicate whether the statement is true or false
Less than 15 percent of service jobs around the world can currently be carried out remotely
Indicate whether the statement is true or false
Fraud occurs when there is false material information passed to the party being induced to enter into a contract
a. True b. False Indicate whether the statement is true or false
The decision-making themes covered in Business Analytics: Data Analysis & Decision Making include which of the following?
a. optimization techniques b. decision analysis with uncertainty c. structured sensitivity analysis d. all of these choices