Which of the following calls should be transferred to the provider?

Unidentified callers
Calls from office suppliers
Providers calling from another health care facility
Calls requesting billing information


Providers calling from another health care facility

Rationale: Providers calling from another health care facility should be forwarded to the provider.

Health Professions

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Which of the following explains the primary use of Levey-Jennings charts?

A) Determination of the best fit line through a large set of data points B) Generation of a standard curve from which information about a sample, such as concentration, can be determined C) Identification of outliers, trends, and shifts in data that may indicate a malfunction or other problem D) Maintenance of laboratory equipment in compliance with the International Sensitivity Index (ISI)

Health Professions

The total cost of all dental procedures performed in the practice is known as ________

Fill in the blank(s) with correct word

Health Professions

When using a chemclave, which liquid product is used during the sterilization process?

anhydrous bleach solution deodorized alcohol formaldehyde formalin creosote distilled water

Health Professions

A person named as a dependent is ________.

A. a person on whom the employee is financially dependent B. the employer C. the employee D. a person who reports directly to the employee E. a person who is financially dependent on the employee

Health Professions