In which phase of the change process is referral to another worker or agency most likely to be made?
a. Intake and engagement.
b. Data collection and assessment.
c. Planning and contracting.
d. Intervention and monitoring.
A
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Which of the following is an example of internal criticism of a letter by General Rao written in 1904?
A) asking why the letter survived to the present B) checking that the general witnessed events referred to in the letter and that the meanings within the letter are consistent C) checking to be sure that general's wife was not the letter's author D) checking that the letter was not actually written in 1864
Any items which have not been addressed in specific sections of the discharge summary but which necessitate mention should be included in a section titled:
A. Additional Issues B. Addendum C. Supplementary Issues D. Ancillary Issues
One of the tactics described in the text that should be used in agency politics is the
strategy of divide and conquer.
Indicate whether the statement is true or false.A formal guide for action that is designed to eliminate the use of judgment and professional discretion and to keep staff from doing things that might be embarrassing (or worse) for the organization is a:
A. Rule B. Directive C. Procedure D. Policy