______ define the relationships between causes and effects for the members of an organization.

a. Values
b. Norms
c. Ethics
d. Beliefs


d. Beliefs

Business

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________ requires the salesperson to discuss an objection before a prospect has the opportunity to ask about it.

A. Objection dodging B. Obstructing an objection C. Advanced objection D. Objection pre-emption E. Forestalling an objection

Business

Most administrative actions are resolved through negotiated settlements at their initial stages, without formal adjudication.?

Indicate whether the statement is true or false

Business

An activity that substantially and unreasonably interferes with the use and enjoyment of someone's land is a(n):

a. conversion b. private nuisance c. final nuisance d. unreasonable nuisance e. property nuisance

Business

Something that describes an entity about which data can be stored is called:

A) An entity B) An attribute C) A trigger D) An actor

Business