Good interviewers are skilled at understanding contexts such as cultural differences, gender-related communications, and the personality of the interviewee. Along with this understanding, what other skill is essential in an effective interview process?
A. knowing how and when to use closed- and open-ended questions
B. knowing when to tape record surreptitiously
C. knowing when to have police monitor the situation
D. knowing the religion and marital status of the client
Answer: A
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