A dispenser of yogurt fills cups with an average of 4 ounces with a standard deviation of 0.25 ounces. Determine the centerline, lower and upper control limits for a 3-sigma mean chart when sample size is 9 cups. Centerline = ____________________ Lower value = ____________________ Upper value = ____________________
Fill in the blank(s) with correct word
4; 3.75; 4.25
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Dublin, Inc. uses the periodic inventory system. On February 1, the corporation purchased inventory on account for $16,000. The terms were 4/10, n/30. On February 2, it returned damaged goods worth $600 to the supplier. Give the journal entry for the payment if the invoice is paid after the discount period. (Round your answers to the nearest dollar.)
Which of the following is NOT an advantage of using depth interviews compared to using focus groups in marketing research?
A) Depth interviews can uncover deeper insights than focus groups. B) Depth interviews result in a free exchange of information that may not be possible in focus groups. C) Depth interviews attribute the responses directly to the respondent, unlike focus groups, where it is often difficult to determine which respondent made a particular response. D) With probing, it is possible to get at the real issue when topics are complex. E) Skilled depth interviewers are inexpensive and easy to find compared to focus group moderators.
A leader who stresses conformity in how work should be done while allowing for exceptions, would be ______.
a. exercising procedural justice b. showing courage c. considered post-conventional d. confronting the paradox of control
All EXCEPT which of the following are reasons that service guarantees are powerful tools for both promoting and achieving service quality?
a. Guarantees reduce consumer complaining, increasing customer satisfaction and information from customers. b. Guarantees force firms to focus on what their customers want and expect in each element of the service. c. Guarantees set clear standards, telling customers and employees alike what the company stands for. d. Guarantees building "market muscle" by reducing the risk of the purchase decision and developing long-term loyalty. e. Guarantees force service organizations understand why they fail and encourage them to identify and overcome potential fail points.