Which of the following is the main goal for XFormation salespeople in terms of product strategy?
A) Create products that customers really want to buy instead of products that the company wants to sell.
B) Understand all the training products they sell and how to customize a package for the customer.
C) Examine how they can add value for customers so the customers will continue to contract with XFormation on a long-term basis.
D) Give a presentation to the customer after planning out the objectives carefully ahead of time.
E) Understand the customer's needs and what and how they need to buy.
B
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Krista focuses on directing and controlling behavior among her employees to ensure that tasks get done. She tends to closely oversee performance. Krista’s interaction with employees is ______ behavior.
A. interactive B. directive C. supportive D. reactive
Which one of the following measurement bases applies to investments not subject to equity accounting that are classified as trading securities?
a. Current value b. Book value c. Effective rate of interest method d. Lower-of-cost or market
Ratio analysis is least likely to indicate:
A) past performance. B) future performance. C) the effects of inflation. D) trends in a company's performance.
Forming a bond with a customer implies that the sales representative builds an emotional relationship with the customer
Indicate whether the statement is true or false.