The element of reception in the communication process refers to

A. the symbolic forms by which information is communicated.
B. the receiving the encoded message and decoding it into an understandable form.
C. the process of putting messages into symbolic form.
D. determining the meaning and significance of decoded messages.


Answer: B

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“To serve and to protect” is the _________________________ of our police department.

Fill in the blank(s) with the appropriate word(s).

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Producers who know something about their target customers' needs and attitudes often supply their relatively untrained salespeople with a sales presentation in which (1) the salesperson does most of the talking at the beginning, (2) the salesperson then brings the customer into the discussion to clarify the customer's needs, and (3) the salesperson tries to close the sale. They are using a

A. prepared sales presentation. B. target market presentation. C. quota system. D. consultative selling approach. E. selling formula approach.

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Privity of contract is a direct contractual relationship between the parties

Indicate whether the statement is true or false

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Security functions or characteristics of digital signatures include each of the following except:

A) A digital signature is the electronic equivalent of a personal signature, which can be forged. B) Digital signatures are based on public keys for authenticating the identity of the sender of a message or document. C) Digital signatures ensure that the original content of an electronic message or document is unchanged. D) Digital signatures are portable.

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