The patient's son requests to view the documentation in his mother's medical record. What is the nurse's best response to this request?
a. "I'll be happy to get that for you."
b. "You will have to talk to the physician about that."
c. "You will need your mother's permission."
d. "You are not allowed to see it."
ANS: C
The nurse understands that sharing health information is governed by HIPAA legislation, which defines rights and privileges of patients for protection of privacy. Private health information cannot be shared without the patient's specific permission. The other three responses either are outright false and/or use poor communication techniques.
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