Which of the following is true when mediating a conflict?
A. It is considered wise not to encourage employees to select a solution.
B. The supervisor should refrain from restating each person's position in his or her own words.
C. Asking each person to explain what the problem is should be avoided because it leads to delay and chaos.
D. The supervisor should summarize what has been discussed and agreed on.
Answer: D
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Which of the following methods is used for process layout analyses using qualitative data?
A. cost optimization method B. relationship rating method C. line balancing method D. Muther’s grid
The sale of the company to employees is an exit strategy.
Answer the following statement true (T) or false (F)
Renata is dealing with stress. Specifically, she has too much to do in too little time, which is known as
A. high demand. B. high effort. C. low control. D. low reward.
The United States Supreme Court has original jurisdiction in rare instances.
Answer the following statement true (T) or false (F)