Joe has been scolded in the past for not taking accurate notes that can provide his supervising attorney with enough information from client interviews. This time Joe won't make the same mistake. He's going to tape the next initial client interview he's assigned to do. Good idea?
What will be an ideal response?
This is probably not one of Joe's better ideas. Usually clients during an initial interview are nervous and apprehensive, and that certainly goes without saying in family-related matters. If Joe wants the client to feel comfortable and open to questioning and answering, Joe should not use the tape recorder. When the recorder is on, Joe may relax too much, relying on the information he will get on tape. But he may not be alert to parts of the interview where questions need to be asked. Joe must focus on the client and listen. It is only when he actively listens, with reiteration, attention, alert body-language, and good eye contact, that he can ask relevant questions. He must learn to avoid interrupting, and jot down notes about questions or areas on which there is need for the client to elaborate.
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