The school Brenda attends has an advising and registration day where students go to a large hall to sign up for classes. The school Taylor attends assigns each student to an individual faculty member who advises each student through their course of study. Taylor's school is most likely emphasizing which of the five dimensions of service quality?
What will be an ideal response?
It is emphasizing empathy-caring, individualized attention.
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Which of the following statements is true about the trait theory of leadership?
A. It states that there are distinctive actions that effective leaders take. B. It rejects the idea that distinctive physical and psychological characteristics account for leadership effectiveness. C. It rejects the idea that there is one best leader and one best style for all situations. D. It focuses on qualities that mark a leader, such as intelligence, integrity, and energy.
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Indicate whether the statement is true or false
In the ______, aggression provokes retaliation which in turn provokes further aggression.
A. cycle of deception B. cycle of despair C. cycle of evil D. cycle of denial