The four categories of quality costs in a quality cost report are:
A. warranty, product liability, training, and appraisal.
B. warranty, product liability, prevention, and appraisal.
C. external failure, internal failure, prevention, and appraisal.
D. external failure, product liability, prevention, and carrying.
Answer: C
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The relationship among net profit margin, asset turnover, and financial leverage is known as _____
a. zero-based budgeting b. the strategic profit model c. opportunity costs d. gross profit
Identify a true statement about the different approaches identified by Dutch researcher, Fons Trompenaars to describe the ways in which people deal with the concept of time.
A. People in the United States adjust their approach because of factors that are beyond their control. B. People in Mexico often build slack into their schedules to allow for interruptions. C. People in Mexico give utmost importance to the particular path or sequence used to reach an end. D. People in the United States operate under more of a synchronous-time orientation.
________ are the most common types of new services.
A. Style changes B. Major innovations C. Start-up businesses D. Service line extensions E. Service improvements
When we combine stocks in a portfolio, the amount of risk that is eliminated depends on the degree to which the stocks face common risks and move together
Indicate whether this statement is true or false.