An effective search of any online catalog depends on developing a list of:

a) key words.
b) periodical indexes.
c) abstracts.
d) testimonials.


ANS: a

Communication & Mass Media

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_____ is the miscommunication pattern that occurs when the sender's and receiver's meanings are not the same

Fill in the blank with the appropriate word.

Communication & Mass Media

Kerri prepared an outline she could refer to when giving her speech to the board members. What type of presentation is Kerri using?

A. extemporaneous B. impromptu C. memorized D. manuscript

Communication & Mass Media

The first step to becoming a good listener is to train ourselves to focus on, or _______ to what people are saying regardless of distractions.

A. Listen B. Contemplate C. Attend D. Hear

Communication & Mass Media

A speaker who identifies one principal cause of an effect when there are actually

several causes is guilty of fallacious reasoning. Indicate whether the statement is true or false.

Communication & Mass Media