What are some of the recommendations for handling hybrid incidents?
What will be an ideal response?
Here are some key recommendations for handling hybrid incidents:
Use software to support incident management. Along with help desk software, log management software, and specialized software specifically designed to manage incidents, the CSIRT should use every resource at its disposal.
Prioritize each incident component as it arises. First come is not first served. As each new component/category of incident is detected in the response process, the entire collection of incidents must be reprioritized to focus assets on the highest-risk task. This may mean pulling individuals off of current IR tasks and reassigning them to other, higher-danger ones.
Contain each incident, then scan for others. As each incident is processed, the CSIRT continually looks for other incidents, whether predecessors, parallel incidents, or follow-on events. Each should be immediately documented, prioritized, and addressed in turn.
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