Which of the following statements is true regarding the recommendation of a product by customers?
A. Customers are never reluctant to recommend a product when they have had a great experience.
B. When the content on a firm's social media site is easily shareable, satisfied customers recommend it more.
C. Customers recommend when a company performs well, even when the performance is not consistent.
D. The product offered by a firm need not be great but should make the customer believe it is great and long enough to recommend it.
E. Customers doubt a firm's credibility when it tries to ask for recommendations from them.
Answer: B
You might also like to view...
________ is the product for service companies
A) Inbound logistics B) Operations C) Marketing D) Sales
Sales reported on the income statement were $372,000. The accounts receivable balance declined $4,500 over the year. The amount of cash received from customers was $367,500
Indicate whether the statement is true or false
The amounts charged for goods and services exchanged between two divisions are known as:
A. standard variable costs. B. target prices. C. residual prices. D. opportunity costs. E. transfer prices.
Which of the following statements is true of statutes of limitations?? A) For open accounts, accounts receivable, and ordinary loans, the statute of limitations varies from four to twenty years
B) Even if a promisor leaves the state, the statute continues to run while the promisor is beyond the jurisdiction of the court. C) Statutes of limitations are uniform for all kinds of debts and suits. D) In the case of running accounts, such as purchases from department stores, the statute starts from the date of the last purchase.