The essence of Crosby's quality philosophy is embodied in what he calls the:

a. absolutes of quality management.
b. the breakthrough sequence.
c. quality trilogy.
d. Deming chain reaction theory.


a

Business

You might also like to view...

In a combination journal, the debits and credits to Cash are not posted until the end of the month

Indicate whether the statement is true or false

Business

The question: "What was your reaction to the Sony CD player advertisement you saw on television last?" is an example of which response format?

A) unaided open-ended B) un-probed closed-ended C) scaled-response D) ad reaction measurement E) metric, open-ended

Business

Which one of the following represents a systematic documentation of an organization's communication behavior?

A. Situation analysis D. Scientific methods B. Stakeholder analysis E. Exploratory methods C. Communication audit

Business

The purpose of a meeting determines the number of participants

Indicate whether the statement is true or false

Business