Which of the following theories of motivation suggests that if any link in the relationship among individual effort, individual performance, and individual reward is broken, employees will not be motivated?
A. Maslow's hierarchy of needs theory
B. Job characteristics theory
C. Expectancy theory
D. McGregor's Theory Y
Answer: C
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The longest economic expansion in U.S. history occurred from
A. 1929 to 1939. B. 1956 to 1966. C. 1970 to 1980. D. 1991 to 2001.
How can a service retailer best cope with the problems associated with the inconsistency of service?
A. Use low prices during off-seasons to help match supply and demand. B. Increase staffing at peak demand times. C. Avoid simultaneity of production and consumption of service. D. Use mass production. E. Train and motivate service providers.
Those appointed or hired to equitably dissolve assets in bankruptcy cases may purchase property of the debtor to help dissolve the estate more quickly
Indicate whether the statement is true or false
A competitive advantage based on location is often sustainable because
A. few marketers are aware of its importance yet. B. real estate prices have been dropping. C. mobile marketing has not yet proven its value for most customers. D. location cannot be easily duplicated. E. the Internet has diminished the importance of brick-and-mortar stores.