Which of the following might be a consequence of writing illegibly on a customer invoice?

a. a wrong part being ordered
b. not being able to call back the customer
c. incorrect billing
d. all of the above


ANSWER: d

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Answer the following statement true (T) or false (F)

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Masonry nails and other hardened steel items are safe to drive with a hammer because they do not often break.

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A forecasting technique that takes the average demand for some past number of periods is called:

A) exponential smoothing. B) trend time analysis. C) moving average. D) none of the above E) all of the above

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a. Double-cylinder deadbolt b. Security c. Tubular d. Mortise

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