This is not a conclusion research has drawn about e-mail communication
a. Humor and sarcasm can be communicated effectively via e-mail.
b. Bullying has definitely increased since the inception of e-mail technology.
c. Senders overestimate the accuracy of their messages.
d. Feedback is more positive via e-mail than with face-to-face interactions.
ANS: c
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If you have determined that the audience may not be willing to listen to your ideas, you are well
advised to A) include as many strong issues as you can. B) secure their attention early. C) treat them with indifference. D) remind them that they have no choice.
A fictitious situation that has realistic application is a _________________
Fill in the blank(s) with correct word
Narrative prose differs from expository prose in that it
A. is longer. B. uses an outline. C. tells a story. D. is written in first person. E. has more research.
If using the stock issues for factual argumentation, the first stock issue ask you to
(a) meet your research responsibility. (b) meet your responsibility to reason with your audience. (c) identify where presumption lies. (d) identify whether presumption is natural or artificial.