The introduction of ATM machines by Citibank was a classic example of which strategy for competitive advantage?

a. cost leadership
b. innovation
c. differentiation
d. operational effectiveness
e. customer-orientation


b. innovation

Business

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Ellipsis shows the reader:

a. you want to emphasize the next part of a quotation b. you've left out part of a paraphrase c. both of the above d. none of the above

Business

The ________ overhead rate method uses a single rate for allocating overhead costs to products.

Fill in the blank(s) with the appropriate word(s).

Business

Explain the three factors of phonation

Business

Which of the following shows every job in the organization and the formal reporting relationships between those jobs?

A. an organizational chart B. the scalar chain C. a structural map D. a Gantt chart E. the chain of command

Business