While talking with a client who has been experiencing aggression and intense anger, a nurse identifies that the client feels isolated and anxious. Which statement by the nurse would be most appropriate?
A) "This must be scary for you."
B) "Once you relax, things will improve."
C) "I really understand how you feel."
D) "If you calm down, I can help you."
Ans: A
The most appropriate response would be to acknowledge and validate the client's feelings, perhaps by stating that this must be scary for him. In doing so, the nurse helps the client feel understood and supported. The statements about relaxing and calming down do not address the client's underlying feelings. Telling the client that the nurse really understands is nontherapeutic because only the client can truly know what he or she is feeling.
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