A hospital's written policies and procedures are being reviewed as part of an accreditation process. Which of the following policies are congruent with the principles of culturally competent nursing care? Mark all that apply
A) A policy that outlines the appropriate use of translation services
B) A policy guiding staff in the care of patients with different values
C) A policy that requires staff from different cultures on each unit
D) A policy that establishes flexible regulations pertaining to visitors
E) A policy that gives priority to patients born outside the United States
Ans: A, B, D
Feedback:
Policies that promote culturally competent care establish flexible regulations pertaining to visitors (number, frequency, and length of visits), provide translation services for non–English-speaking patients, and train staff to provide care for patients with different cultural values. Cultural competence does not depend on culturally diverse staff on every unit and it does not necessarily prioritize the interests of individuals born outside the country.
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