Clear communication is the responsibility of:

A. The technician
B. The service writer
C. The customer
D. All of the above


Answer: D

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____ (sometimes referred to as avoidance) is the risk control strategy that attempts to prevent the exploitation of a vulnerability.

A. Acceptance B. Transference C. Defense D. Mitigation

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Top-vent fireplaces can be used as a fireplace insert or as a freestanding unit.

Answer the following statement true (T) or false (F)

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How do the following cultural methods of disease control work?

What will be an ideal response?

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ASE-Style Multiple Choice The part that will MOST-Likely be housed in a "cage," or box of thin sheet metal spot welded to the body panel is:

A. the striker B. the body shim C. the threaded plate D. the frame bracket

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