If the physical product cannot be easily differentiated, the key to competitive advantage lies in the pricing of the related "services" provided by the manufacturer
Indicate whether the statement is true or false
FALSE
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In a computer-based information system, which of the following duties needs to be separated?
a. program coding from program operations b. program operations from program maintenance c. program maintenance from program coding d. all of the above duties should be separated
When dealing with an emotional issue, the ability to distance yourself from the emotional aspect of the issue is called what?
A) Credibility B) Honesty C) Objectivity D) Expertise E) Confidence
In a process costing system, all production costs are assigned to departments
Indicate whether the statement is true or false
The reward system for subunit managers of mature businesses should emphasize
a. long-term competitive prospects. b. near-term profit and cash flow. c. success in product design and development. d. exceeding last year's subunit profit.