A change made to any aspect of an open system, whether it is a health care system or a computer system, will produce change in other aspects of that same system. As a result, any change can produce unintended consequences. This process is called:
a. dynamic homeostasis.
b. semi-planned change.
c. negentropy.
d. reverberation.
ANS: D
Change within any part of the system will be reflected across the total system through a process termed reverberation. Reverberation is reflected in the intended and unintended consequences of system change.
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