Net Promoter is a metric introduced by Reichheld in his 2003 Harvard Business Review article "The One Number You Need to Grow." This metric indicates:
A) customer loyalty.
B) customer profitability.
C) product quality.
D) relative position of the organization in the industry.
A
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The ______________________________ specifies the operations necessary to complete a subassembly or finished good and the sequence of these operations
Fill in the blank(s) with correct word
Auditors of ERP systems
a. need not be concerned about segregation of duties because these systems possess strong computer controls. b. focus on output controls such as independent verification to reconcile batch totals. c. are concerned that managers fail to exercise adequate care in assigning permissions. d. do not view the data warehouse as an audit or control issue at all because financial records are not stored there. e. need not review access levels granted to users because these are determined when the system is configured and never change.
Which one of the following is another term to refer to the symbolic analysts – whose occupations include lawyers, mathematicians, academics, research scientists, art directors, anthropologists etc?
a. Symbolic interactionists b. The ivory tower c. Knowledge workers d. Brains
A pictogram is used to track progress toward completion of a six-month construction project
Indicate whether the statement is true or false