Briefly identify the two levels at which changes tend to originate.
What will be an ideal response?
Changes tend to be initiated at two levels: strategic-level changes, typically initiated by management and major in scope (for example, we're going to switch all the servers from Windows to Linux); and infrastructure-level changes, typically initiated by a department by making a request to the change management team.
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The ____ Tool simulates the effect you see when you drag a finger through wet paint.
a. Brush b. Smudge c. Wet Paint d. Finger
Which protocol does the ping application use?
A. UDP B. ICMP C. HTTP D. DHCP
It's expected that, by 2016, there will be almost _____ global network connections.
a. twelve billion b. nineteen billion c. three trillion d. none of the above
Figure DW 2-1 shows an example of a ____.
a. flowchart
b. wireframe
c. storyboard
d. template