The pregnant woman tells the nurse, "I think something may be wrong with my pregnancy." Which statement by the nurse demonstrates therapeutic communication?
a. "Most women worry; I felt the same way when I was pregnant."
b. "Tell me more about what concerns you about this pregnancy."
c. "That is a very common concern, but your pregnancy will turn out just fine."
d. "You should focus on taking care of yourself and not worry so much."
ANS: B
Questioning is a therapeutic communication technique in which additional information is elicited by using open-ended questions. The remaining options are examples of three behaviors that block communicationâ€"inappropriate self-disclosure, providing false reassurance, and giving advice.
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