The focal point of the Deming philosophy is that the entire organization should be focused on satisfying customer needs, whether the customer is internal or external
a. True
b. False
Indicate whether the statement is true or false
True
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According to the Competitiveness Scoreboard, Canada:
A) has inadequate research institutions B) has inadequate government purchasing policies C) has efficient product markets D) has efficient labour markets E) all of the above
Which feature of e-commerce technology decreases the cost of delivering marketing messages and receiving feedback from users?
A. personalization/customization B. universal standards C. ubiquity D. interactivity
The ___________ argument for trade restrictions suggests that certain industries need protection from imports because these industries are vital to security and must be kept operating, even when they are not competitive.
Fill in the blank(s) with the appropriate word(s).
Team members are likely to be more open to your comments if you speak in specifics rather than exaggerating
Indicate whether the statement is true or false