In the motion picture Star Trek, Captain Kirk and Spock have difficulties understanding each other primarily because of disagreements over decision making styles. Kirk makes decisions intuitively that Spock perceives as rash, while Spock makes very calculated decisions that Kirk dismisses as utilitarian and stoic. These two disagree because of differences in what cultural characteristics of relationships?
a. Universalism versus particularism
b. Specific versus diffuse
c. Achievement versus ascription
d. Neutral versus emotional
d. Neutral versus emotional
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When someone, who is a recognized authority in a specialized area, states his or her opinion, this is considered
A) expert testimony. B) an individual opinion. C) lay testimony. D) a literary quotation.
Public communication is merely a message read aloud to an audience
Indicate whether the statement is true or false
Which element of delivery can best be used to emphasize a transition or to signal an important piece of information?
A. movement B. facial expression C. articulation D. eye contact
When we express concern by suggesting that we understand a conversation partner's thoughts and feelings because we have been in a similar situation, we engage in
a. relational feedback. b. leading questioning. c. loaded questioning. d. passive listening. e. disconfirming communication.