Alisha's floor supervisor complains,"Sales have dropped significantly in the past month. What have you been doing, scaring off customers, or what? " In order for Alisha to profit from this critique, she will need to decipher its core message
According to your text's advice about
developing productive responses to criticism, the core message that Alisha should focus on is:
A) I'm fired.
B) The supervisor wants me to find a way to sell more goods.
C) Well, the quality of the clothing we carry has really plummeted.
D) Oh yeah? He should try selling this stuff.
E) I'm such a lousy sales associate. I just can't get my act together.
B
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According to the text, the example from the Payne Fund Studies of the 19-year-old male
who behaved like “Tarzan” fits very nicely with which of the following theories of mass communication?
a. limited effects theory b. uses and gratifications theory c. social learning theory d. media desensitization theory e. macro-level effects theory
Breathing for life and breathing for speech requires the same
technique. Indicate whether the statement is true or false
Liking or loving is a better predictor of relational satisfaction than respect
Indicate whether the statement is true or false
The three most important general guidelines for creating and sharing effective presentation slides are: (1) Exercise restraint, (2) Use readable typefaces, and (3) Use appropriate templates and graphics
True False