If a business records revenues when earned, regardless of whether cash has been received, and records expenses when they are incurred, the accounting system is a(n)
a. cash basis of accounting; b. accrual basis of accounting;
c. modified cash basis of accounting; d. either A or B; e. either B or C
B
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What's the present value of $4,500 discounted back 5 years if the appropriate interest rate is 4.5%, compounded semiannually?
A. $3,089 B. $3,251 C. $3,422 D. $3,602 E. $3,782
A litigious society means that in business the two parties like to ______.
a. build relationships before finalizing a deal b. have dinner in order to finish a deal c. create deals without contracts d. sue each other
Low costs of conformance usually result in high costs of nonconformance
Indicate whether the statement is true or false
Which of the following is NOT one of the eight basic steps to developing and delivering a branded customer experience?
a. Target profitable customers, employing behavior segmentation rather than demographics. b. Achieve a superior understanding of what your targeted customers value. c. Design facilities that delight your customers and reduce complaints. d. Give employees the skills, tools, and supporting processes needed to deliver the defined customer experience. e. Make everyone a brand manager.