________ is the ability to store and recall the major themes of a conversation for use in later decision making

a) Recall listening
b) Receiving
c) Attending
d) Remembering


ANS: d

Communication & Mass Media

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The uncertainty that is common during the orientation stage of the decision-making phase is known as secondary tension

Answer:

Communication & Mass Media

Recent research shows that people who are able to self-disclose __________.

Fill in the blank(s) with correct word

Communication & Mass Media

Which of the following statements does your book make about effective delivery?

A. Effective delivery is always delivered in an extemporaneous fashion. B. Effective delivery is mostly verbal. C. Effective delivery demonstrates your enthusiasm for the topic and confidence in the content. D. Effective delivery sounds practiced and polished.

Communication & Mass Media

According to critical thinking pioneer, Edward deBono, which "thinking hat" asks you to become a devil's advocate when trying to solve a conflict?

a. the negative argument hat b. the fact hat c. the control of thinking hat d. the central negative hat

Communication & Mass Media