________ is the extent to which businesses meet the legal, ethical, economic, and voluntary responsibilities placed on them by their various stakeholders.
A. Virtual sustainability
B. Corporate citizenship
C. Economic status quo
D. Ethical well-being
E. Unaccountable consumerism
Answer: B
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The buzzword in CRM which means the grouping of customers into categories based on key characteristics is ______________________________
Fill in the blank(s) with correct word
Whenever cultural variability influences the nature and outcomes of interpersonal communication, which of the following is having an effect?
A. family B. knowledge C. environment D. culture
Words that are broad and encompass a category of ideas are called what?
A) Abstract words B) Concrete words C) Clichés D) Buzzwords E) Denotative words
Which of the following are guidelines for behaving ethically? I. Identify the consequences of a decision and its effect on others. II. Consider your obligations and responsibilities to those affected by the decision. III. Identify your decision based on personal standards of honesty and fairness
A) I and II. B) II and III. C) I and III. D) I, II, and III.