A nurse learns before work that a close family member has been diagnosed with a serious disease. Arriving at work, the nurse finds the family member has been assigned as a client and is very demanding and complains a lot. The nurse would:
1. Resolve to refrain from reacting negatively to the client.
2. Tell the client to change the behavior.
3. Discuss the situation with the charge nurse.
4. Ask the doctor to help control the client.
3. Discuss the situation with the charge nurse.
Rationale:
The nurse is aware of the client's inability to handle stress due to the diagnosis. The best action to prevent conflict would be to explain the personal situation to the charge nurse and ask for a reassignment. The nurse can resolve to not react to the client, but the nurse should have the presence of mind to understand that personal ability to cope is impaired. It would not be appropriate to confront the client at this time. The nurse should not ask anyone other than the charge nurse to intervene and help control the client.
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