Financial measures such as ROI are generally better than nonfinancial measures of key success drivers such as customer satisfaction as leading indicators of future financial performance.

Answer the following statement true (T) or false (F)


False

Business

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An account is said to have a debit balance if

A) the amount of the debits exceeds the amount of the credits B) there are more entries on the debit side than on the credit side C) its normal balance is debit without regard to the amounts or number of entries on the debit side D) the first entry of the accounting period was posted on the debit side

Business

If a company is perceived positively by the public, employee morale is often higher.

Answer the following statement true (T) or false (F)

Business

Which one of the following statements about the patterns of a demand series is FALSE?

A) The five basic patterns of most business demand series are the horizontal, trend, seasonal, cyclical, and random patterns. B) Estimating cyclical movement is difficult. Forecasters do not know the duration of the cycle because they cannot predict the events that cause it. C) The trend, over an extended period of time, always increases the average level of the series. D) Every demand series has at least two components: horizontal and random.

Business

Dot, a real estate agent, tells Elbert, a home seller, that her commission is 12 percent. Elbert agrees that Dot can sell his house but refuses to sign a contract unless the amount of the commission is reduced. After Dot sells the house, Elbert refuses to pay 12 percent. Dot is most likely to recover

A. nothing. B. on a theory of an express contract. C. on a theory of an implied contract. D. on a theory of a quasi contract.

Business