Answer the following statement(s) true (T) or false (F)

1. According to Goleman, the ability to read the feelings of the opposition during a negotiation is critical to success.
2. According to Acuff, skilled negotiators tend to spend more than twice as much timeon long-term issues.
3. Skilled negotiators ask fewer questions than unskilled negotiators


1.True
2. True
3. False

Communication & Mass Media

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In the above example, based on which of the following characteristics Amanda could be considering a soft negotiator?

a. Robert allows her to ask to reduce the price. b. Amanda yields as necessary to avoid confrontation. c. Amanda does not think she is in a vulnerable position. d. If there is an agreement, there is no bias.

Communication & Mass Media

Transitions should

A) restate the main ideas completely. B) use parallel structure. C) gain attention. D) be discrete. E) call the audience to action.

Communication & Mass Media

Gossiping, treating others as inferior, verbal insults, and excessive blaming that take place during online communication are referred to as _ ___________

Fill in the blank(s) with correct word.

Communication & Mass Media

When pretesting a survey, give some guidelines your textbook suggests when examining the results.

What will be an ideal response?

Communication & Mass Media