Why are good communication plans essential?

a. It encourages people to conquer their fear of public speaking
b. It is easy to convince employees that they’ve been heard, so it’s a big return on an investment
c. Most everyone in the organization has the same general idea of the change but needs additional details
d. It minimizes rumors and helps mobilize support


d. It minimizes rumors and helps mobilize support

Business

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A. Welfare B. Social Security C. Medicare D. Unemployment Insurance

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A ________ can occur when performance is good but someone realizes that it could be better.

A. freezing B. performance gap C. force-field analysis D. moving E. melding

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The use of fire-resistive materials when constructing a building is an example of

A) risk transfer. B) risk control. C) risk avoidance. D) risk retention.

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Logistics, or physical distribution, is related to the ________ part of the marketing mix.

A. Place B. Promotion C. Product D. Production E. Possession

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