During a presentation at her company's board of directors, Aiyana does not want to acknowledge that the board is evaluating her speech; she prefers to feel hidden and protected by looking at her notes. Unfortunately, as a result of her delivery, most of the board feels that Aiyana isn't being honest about her proposal, and therefore the board votes against her. What aspect of delivery did Aiyana most likely neglect?
A. body position
B. personal appearance
C. facial expressions
D. eye contact
Answer: D
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What will be an ideal response?